iPhone setup guide

Thank you for purchasing the Apple iPhone. Here are a few key pointers to help you get started. If you would like to download the full user guide, please follow the link below:

iPhone user guide

Using the internet

Setting up your iPhone to use the Sure network could not be simpler:

1. Settings > General > Network > Cellular Data Network
2. Enter the following settings:

   APN

   Type internet

   Username

   Leave blank

   Password

   Leave blank

3. You should now be able to use your iPhone on the Sure Mobile network

Data roaming

Data Charges when roaming outside of the Isle of Man, Jersey & Guernsey can be extremely expensive.

We recommend that you follow the below instructions to disable data roaming on your iPhone*

* Due to the nature of the device we can not guarantee that you will not incur data charges when roaming non Sure networks.

Voicemail

To set up the mailbox facility, simply follow these steps:

1. Dial **004*171#
2. Now dial 171 and follow the instructions to change your security password and record a greeting (your password is initially set as 0000)

Now, every time you miss a call it will divert to your mailbox. You will receive an SMS notification on your mobile each time someone leaves you a message.

To listen to your messages, simply dial 171 and listen Visual Voicemail is not available on the Sure network. To configure the dedicated voicemail button on your iPhone:

1. Dial *5005*86*171#
2. Press the call button.
3. Your voicemail button should now work

Set up MMS

1. 
   
   Go to settings > General > Network > Cellular Data Network
2. Enter the following settings

   APN

   Type in MMS

   Username

   Leave blank

   Password

   Leave blank

   MMSC

   http://mmsc.gprs.cw.com/

   MMS Proxy

   10.0.3.101:80

   MMS Max Message size

   Leave blank

   MMS UA Prof URL

   Leave blank

3. Then put iPhone into Airplane mode and then turn Airplane mode OFF
4. After the above settings have been entered return to the settings menu.