Support > Mobile > Text messages
Text messages
A text or SMS (Short Message Service) can be up to 160 characters long and if a text contains more characters it will usually be sent as multiple texts which will then be received as a single message. Please be aware that you will be charged 1 text for every message up to 160 characters that you send, so you will be charged for 2 texts for a message up to 320 characters for example.
On this page
Set up SMS, picture messaging and mobile internet
Set up SMS
Your phone should already be set up to send standard SMS texts but if you are having problems receiving texts or you have reset your phone, you can input the message centre number manually in your message settings. Check your phone's manual or website for correct instructions. The process is usually similar to this:
Set up picture messaging and mobile internet
In order to use mobile internet or send picture messages on your phone you will need to configure it with the correct settings.
- Online
- Simply enter your Sure mobile number below and click send settings. When you use the online configuration tool, you will receive a text containing the correct settings that you can then simply install to your phone.
- In store
- Our staff can configure your mobile in-store.
- By phone
- Call 01481 700700 (£2.00 admin fee applies).
- Manual
- If your phone isn't supported by the above configuration tool you may need to enter data settings manually. You will need to follow the instructions that came with your phone. If you don't have a manual, you might find the instructions you need on your phone manufacturer's website. Here are the settings you will need:
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Picture Messaging (MMS)
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|---|---|
| Name | Sure Picture Messaging |
| MMSC Address | http://mmsc.gprs.cw.com/ |
| Data Bearer | |
| GPRS access point (APN) | mms |
| IP Address | 10.0.3.101 |
| Port | 9201 or 80 |
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Mobile Internet
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|
|---|---|
| Name | Sure Internet |
| Home Page |
http://mobile.surecw.com/ |
| Data Bearer | GPRS |
| GPRS access point (APN) | wap |
| IP Address | 10.0.3.101 |
| Port | 9201 or 80 |
Stop texts from Sure
To stop receiving marketing texts from Sure simply text stop to 101. This should stop you receiving any future marketing texts.
Using inclusive minutes, data & texts
Smart plans give you included minutes, texts and data which can be used only when you are connected to the Sure network in Guernsey, Jersey or the Isle of Man. If you are roaming abroad or are connected to a different network the included minutes, texts and data cannot be used and you will be charged.
Using included minutes
When you are connected to the Sure network included minutes can be used to call all mobiles and landlines regardless of operator in Guernsey, Jersey, the Isle of Man, UK, Northern and Southern Ireland (excluding calls to services with numbers starting 03, 05, 08 and 09).
Using included texts
Texts can be sent to any destination in the World (excluding premium rate texts), but you must be connected to the Sure network in Guernsey, Jersey or the Isle of Man.
Using included data
Included data can only be used when you are connected to the Sure network in Guernsey, Jersey and Isle of Man. Using data when abroad or on another network can be very expensive, check our latest roaming rates before you connect.
Some BlackBerry users may have separate roaming arrangements allowing them data connectivity when abroad.
If you do not use all of your included allocation
If you do not use all of your free allocation, your free minutes, data and texts will roll over for 1 month only and will be added to your new allocation of minutes, data and texts at the beginning of the next month.