How to check your balance

Free audio response

Dial 178
(only available when connected to the Sure network)

Free text response

Dial *#100#
(available worldwide)

Using your BlackBerry abroad

Blackberry Smart plans

BlackBerry Smart plan customers can roam with voice, SMS and data in any country where we have a roaming agreement.

Special BlackBerry roaming tariffs are available for UK, Europe or worldwide roaming which give you a 5MB data allowance for use in these destinations. Ask in store for further details.

BlackBerry Pay As You Go

BlackBerry Pay As You Go customers can roam with voice and SMS in any country where we have a standard Pay As You Go roaming agreement.

BlackBerry Pay As You Go does not enable access to mobile internet abroad, only when connected to the Sure network in Guernsey, Jersey or the Isle of Man.

If you would like to be able to use mobile internet abroad you may prefer to switch to a Pay Monthly or Smart plan contract which will enable data roaming in a wide range of destinations worldwide.